At RCD Supplements, we are dedicated to providing high-quality research chemicals and compounds to support your research into cognitive enhancement, longevity, natural wellness, and metabolic optimization. Our shipping and return policy ensures a seamless experience in the rare event of an issue with your order. Please review the following details for a clear understanding of our policies.

Fast & Reliable Shipping

• We offer fast shipping within the USA.
• Orders are shipped via USPS & UPS for reliable delivery.
• Enjoy free shipping on all domestic orders over $150.

Returns and Exchanges

Returns and exchanges are handled at our discretion. If you receive an incorrect item, we will facilitate an exchange or issue a refund to resolve the matter efficiently.

Refunds

Refunds are processed when necessary. If approved, we will initiate the refund for your transaction or for the returned item(s) as applicable.

Customer Policy

We maintain a zero-tolerance policy against fraudulent activity to protect the integrity of our business. Fraudulent actions, including unauthorized chargebacks without first contacting our customer support, will be taken seriously.

• Any fraudulent attempt may result in a permanent ban from rcdsupplements.com and other online vendors.
• Order details associated with fraudulent activity may be shared with other vendors to safeguard against scams.

Our Return Process

Customer satisfaction is our priority. While we typically do not accept returns, we may consider a refund if a valid reason is provided and aligns with our Terms and Conditions.

• Most issues can be quickly resolved by contacting our support team.
• Orders can be cancelled before shipping by emailing  [email protected]. Once an order is with the courier, cancellation is not guaranteed.
• If an item is returned, a 15% restocking fee will apply, and the customer is responsible for return shipping costs.

Damaged or Unsatisfactory Items

We take great care in packaging and shipping, but if your order arrives damaged or in unsatisfactory condition, please notify us immediately. Our team will work with you to find a solution.

Missing Items

If an item is missing from your order, contact us with the details. Once verified, we will promptly dispatch the missing item.

Transparency and Documentation

To prevent fraudulent claims and maintain transparency, we thoroughly document, weigh, and photograph all shipments before they leave our facility.

At rcdsupplements.com, we value your trust and satisfaction. Our support team is always available to assist with any concerns regarding your order. For any inquiries, reach out to us at  [email protected]. We are committed to providing exceptional service and ensuring a hassle-free experience. Thank you for choosing rcdsupplements.com for your research needs.